Monday, August 17, 2015

Letter to CDC on PIOs and Censorship





The following letter was sent to CDC Dec. 10, 2014.
The only response, which is below, was from the CDC public affairs office. 


Dr. Thomas Frieden
Director
The Centers for Disease Control and Prevention

Dr. Frieden:
Many journalists are extremely concerned about the controls at CDC and other federal agencies that prohibit journalists and staff members from communicating with each other unless they are under the agency’s surveillance. In most cases these policies force reporters to go through the public information officers before speaking to anyone.
No matter what the intent is, the constraints have a powerful censoring impact, regularly stopping staff from saying anything that might displease people above them or others in the political structure.
In your recent Congressional testimony you said in that your 30 years in public heath the only thing like the Ebola threat was AIDS.
I was editor of The Nation’s Health, the newspaper of the American Public Health Association, when AIDS emerged.
You doubtlessly remember the political atmosphere that threatened to suppress or mangle communication.
But that time was before the current “censorship by PIO” constraints.  Prohibitions against people communicating without notifying the authorities would have astounded us.
CDC experts spoke to reporters fluidly, often outside of official channels, in confidence if necessary. And that was absolutely critical. Frankly, those educational sessions kept reporters from being naive and dangerous.
The outtake below from my “Editor and Publisher” op-ed refers to one moment when a highly placed CDC official went “on background” and saved The Nation’s Health from obliviously printing pernicious propaganda.

The Rise of Censorship by PIO
Since the early1990s these constraints have become a fact of life in our culture as businesses, all levels of government, and others have adopted the staff-silencing rules. They are very effective and inevitably have a huge deleterious impact on public health. Employees are silenced in hospitals, schools, police departments and other workplaces, some of which undoubtedly have occupational health issues.
As indicated in the resources I will send you in another email, the Society of Professional Journalists has recently documented that these practices are now pervasive and most journalists see them as serious constraints.
In July SPJ and the Society of Environmental Journalists led 38 journalism and open government groups in writing to President Obama about these and other constraints, saying the groups consider them censorship. I was gratified in September to receive one of SPJ’s “Sunshine Awards” for my work on this issue.

CDC’s Controls
Last July when you answered written questions after you spoke at the National Press Club I asked why CDC now has these prohibitions—given that for most of its history it did not—and why it blocks reporters altogether at times.
You basically said CDC does not do this.
I do not doubt your sincerity. But reporting reality is massively different.
CDC’s constraints, like those in a number of agencies, became apparent in the early 1990s. They are not a secret. PIOs and other staff often re-state the prohibitions.
The policies’ very existence chill or eliminate many exchanges. People are barred from ever speaking to each other confidentially. Fluid communication is killed as reporters must go through an application process for each conversation. Delays are unmanageable because a few PIOs are a bottleneck between thousands of people who should be talking to each other. The mandated regimen hobbles journalists’ work just as it would yours.
But beyond that, over time the process has become deliberately suppressive. PIOs listen in on phone conversations. They stop staff members from answering questions someone objects to. They sometimes block communications with staff members altogether.
For example, in recent years:
---PIOs blocked me, while I was researching a story for pediatricians, from speaking to CDC experts about newborn circumcision over my 20 requests during five weeks. I put out a press release about the blockage, but never got to speak to any experts.
---A Florida reporter had done her homework and knew who at CDC had worked in that state on one of the largest TB outbreaks in recent times. CDC would not allow her to speak to those people, saying the agency wanted the state to take the lead. The reporter did talk to state people. But it’s essential to quality journalism that reporters talk to as many people as feasible.
Note here: The Centers for Disease Control and Prevention stopped communication about an infectious disease outbreak because it had an idea on how information should be controlled.
Criticality of Unauthorized Information
As far back as we know, unauthorized communication with reporters has been key in changing malicious circumstances, including Watergate and the Tuskegee experiment. But on a more daily basis the story is almost routinely different when reporters can talk to staff members away from the controls--in addition to getting official information through official channels.
To hinder that process keeps vital information from even the people who institute the controls.
As someone whose graduate school was the APHA and whose respect for CDC has never abated, I would appreciate talking to you at any point. Journalists may be more at fault for letting this develop than people in government. But if government and journalists keep it a secret between us, it will debilitate all of us.

Kathryn Foxhall
301 779 8239

Cc: Dr. Georges Benjamin,
Executive Director, the American Public Health Association

Mr. John Donnelly
Freedom of Information Chair, Press Freedom Committee

Dr. David Cuillier
Freedom of Information Chair, Society of Professional Journalists

Dr. Shiriki Kumanyika
President-Elect, American Public Health Association


Outake From Editor and Publisher Op-Ed about an 1980s Incident

“The CDC expert recited the official story for 30 minutes, saying everything was fine. But this was before CDC clamped down with PR office censorship. Typical of that time, no one knew the reporter and source person were speaking. So the reporter asked, “Doctor, is there something you could tell me if your name weren’t attached to it?”            
“The expert exploded and it was like a light switched on in a dark cave. He explained why people were going to die and how it related to AIDS. He explained how the lab test network worked nationally, which was public information, but the reporter had no time to ferret it out. Congress did not understand it, either.            
“Had that expert been tracked by the PR office, like today, he would have stuck to the politically safe story–which would have been completely accurate and completely misleading and muddling for the reporter’s public health professional audience. That article would have been the moral equivalent of throwing barriers in front of first responders. And the reporter would have never known it.”




Sent: Wednesday, December 17, 2014 12:23 PM
Subject: RE: The Impact of Censorship at CDC
 
Dear Ms. Foxhall:

I’m responding to your Dec. 10 email to the director and others regarding our public affairs policies and practices.  Thank you for contacting us again related to this important topic. CDC has a written policy for media relations.  A portion of that policy is contained here.

Response to Media Inquiries
In compliance with the Code of Conduct for CDC Media Relations Employees policy for Release of Information to News Media, CDC media relations employees are to be honest and
accurate, respond promptly, and promote the free flow of scientific and technical information. In its communication with the public and the news media, CDC is committed to openness, free
exchange of information and data, accuracy, timeliness, and responsiveness. Further, CDC offers the widest practical and appropriate dissemination of information about public health
research, science, programs, and recommendations. In keeping with the desire for a culture of openness, CDC employees may, consistent with this policy, speak to members of the press
about their work.
Speak on Official Work without Interference from Media Communication or Policy Office
CDC is committed to ensuring that all information products authored by its staff members or published by CDC are released for public use in a timely manner, are of the highest quality and
are scientifically sound, technically accurate, and useful to the intended audience (Clearance of Information Products Disseminated Outside CDC for Public Use). Consistent with policy for
Release of Information to News Media, presenters at public events, such as conferences or meetings, may conduct interviews with media regarding their presentation while on site without
interference from CDC media employees.

CDC media relations employees will adhere to the following code of conduct:
• Be honest and accurate in all communications
• Honor publication embargoes
• Respond promptly to media requests and respect media deadlines
• Act promptly to correct the record or erroneous information, when appropriate
• Promote the free flow of scientific and technical information
• Protect non-public information

CDC’s media relations guidance has received a grade of  “A” from the Union of Concerned Scientists, and CDC is one of very few government organizations to be graded A.  In addition, CDC’s Division of Public Affairs (DPA) enjoys a robust exchange of ideas with members of various media associations and regularly invites media to CDC’s headquarters for in-depth briefings from its scientists about CDC’s work.  We maintain a 24/7 process for media queries.

What the CDC’s Division of Public Affairs does not do is require CDC employees, including scientists, be interviewed by media. In instances were subject matter experts are not available, DPA works to answer questions for media or directs them to released and available information.  A conservative estimate is that more than 70,000 people meet the definition of “reporter or media representative” and DPA is committed to a respectful exchange with any one of them who may contact us in the course of their reporting. I’ve included CDC’s communication principles which guides my division’s work.  Staff are reminded of these principles regularly.  I hope this serves as a reminder of the role of the public affairs specialist.  We look forward to working with you on topics of public health interest in the future. 

Sincerely,
Barbara Reynolds
Director
Division of Public Affairs
CDC